Found this interesting article on Customer Effective about various alternatives for extracting data from Outlook for import in MS Dynamics CRM. Here’s a summary:
In most situations, it is preferable to extract all Outlook data, clean/de-duplicate it in Excel or SQL Server, then import the scrubbed data in to CRM. This is sometimes easier said than done. There are several ways to do it:
- Outlook import/export wizard
- Scribe
- Copy and paste to Excel
- Microsoft Access
- CodeTwo Outlook Export
